WE Hotel Toya

The view was great looking over the lake toya. Hotel staff who can speak Chinese really provided exceptional service and looked after us.

Lovely hotel. Definitely has the "premium" feel to it. Check-in was very simple, plenty of free on site parking available. Loved the curtains along the ground floor area. Dining area was very nice. Games room was a bit small, could have just done with the vending machines with nothing else. Onsen was quite nice. The outdoor bath tub on the balcony was quite different. Rooms were amazing. Loved the layout and the finishes

Everything. The staff are amazing, hospitable and go the extra mile with a smile. The views are breathtaking. The entire hotel faces the lake, and sitting on the large bed and looking out at the view was so relaxing. The onsen had an inside and outside bath, which we loved. The wooden bath outside every hotel room was wonderful. Soaking in the hot water while looking over the lake and up at the moon was magically. The food was delicious. Besides the breakfast, we also celebrated one of our birthdays at dinner at the hotel restaurant. The 7 course meal was absolutely delicious and fresh. And the cake platter was special for the birthday girl. The staff was very attentive. It was the off peak tourist season so the hotel was quiet, which we enjoyed as it felt like our very own paradise.

Suited right on the end the of the hill with an amazing view of Lake Toya. Building looks older but once you get inside to check in, we were quite pleasantly surprised. Staff greeted us as we pulled into the drive to offer to take in our bags. Had a great introduction and brief tour around the building. Room was amazing. Just as advertised with an amazing view of the lake from our room. A private bath on the balcony although it’s just hot water bath, not Onsen. The public Onsen was great. Two pools: one indoor and one outdoor. All you need for some relaxation. Overall, had a great stay and got more than what we expected. Thanks for the comfy stay!

The hotel and our room were absolutely beautiful! The room was mind-blowing compared to the other rooms we stayed at in Japan (much bigger than usual) and was very thoughtfully-designed. The service was fantastic as well (including for us English-speakers). The bathtub on the balcony was a very fun feature, and the view from our room (and every room, it seems) was incredible. I had read in reviews that the food wasn't very good, but the breakfasts we had there were delicious!! (we didn't try the dinner)